Inicio
US$89/month
Start with a helping hand for everyday customer questions.
- Up to 1,000 agent replies each month.
- Connect 1 WhatsApp number.
- Help customers across 2 channels of your choice.
Taply · AI agents
For floristsFor barbershopsFor bakeriesFor repair shopsFor academiesFor boutiquesFor vet clinicsFor restaurants
Your best work deserves your full attention.
An AI agent replies to customers, prepares posts and helps with bookings. While you do what you do best.
Your business information. The rules you choose.
Your craft in your hands. Your messages with Taply.
Where your customers reach you
Connect the channels you use and choose what your agent can do on each one.
Chat
You can keep your current number, subject to the connection setup.
DMs and comments
Reply to messages and comments when those functions are enabled.
Reviews
Google Business
Prepare review replies for your approval before publishing.
Your site
Web chat
Answer visitors' questions through web chat.
Your rules. Your control.
Choose the information it uses, what it can answer and when it should pass a conversation to a person. Step in whenever you need to.
María
Do you have a table for 4 today?
Camila
I want to see the full catalog
Pedro
Thanks, all clear
Capabilities
Help with the everyday work
Replies using your information
Share your hours, services and prices to answer common questions. Keep those details current and review the replies.
Customer details, organized
Gather the information you need to understand each enquiry and prepare the next step.
Follow-ups within your limits
Continue conversations according to the rules, permissions and limits you configure.
Help with bookings
Check availability when your calendar is connected. A booking requires permission and the customer's confirmation.
Social posts ready to review
Prepare drafts using your photos and business information. You approve what gets published.
Files and catalogs, ready to share
Share the documents, menus or catalogs you add to help customers choose.
How it works
Make it ready for your business
01
Add your information
Enter your hours, services, prices and the rules it should follow.
02
Connect your channels
Choose where it will reply and set the permissions for each connection.
03
Test and activate
Ask the questions your customers ask. Review the replies and activate it when you're ready.
The dashboard
Keep an eye on the work
Review conversations and drafts in your dashboard. Update your business information and take over when you need to.
Create my agentInbox
4 channels connectedMaría
Do you have a table for 4 today?
Camila
I want to see the full catalog
Pedro
Thanks, all clear
Availability
MoTuWeThFr
Word 'promo' → replyWord 'human' → pauseNew customer → welcome template
Illustrative view of the dashboard. It works the same for every business that connects its channels.
Before you say yes
Before you start
Can I keep my WhatsApp number?
You can use your current number if the connection setup supports it. Check the requirements when you connect.
What if the AI makes a mistake?
It can make mistakes. Keep its information current, test its replies and decide when a person should take over.
What do I need to prepare?
Your business information, your customer service rules and access to the channels you want to connect.
Pricing
Choose the help your business needs.
More time for your business. More care for your customers.
Crecimiento
RecommendedUS$199/month
Keep your social accounts active while your agent handles enquiries.
- Up to 5,000 agent replies each month.
- 4 connected channels · 1 WhatsApp number.
- Up to 30 posts and 1 reel monthly, with your approval.
Pro
US$499/month
More help for your locations and more content to share your work.
- Up to 15,000 agent replies each month.
- 8 connected channels · 3 WhatsApp numbers.
- Up to 60 posts and 4 reels monthly, with your approval.
Escala
from US$1,499/month
Bring your brands and locations together with a plan built around your business.
- Agent replies, channels and users agreed for your business.
- Multiple locations and WhatsApp numbers in one dashboard.
- Posts, images and reels as agreed.
Prices in USD, before tax. The plan price includes Meta costs. You only pay Taply.
What everyone asks.
What exactly can the agent do?
It works from the information you approve for your business, shares the files you uploaded and checks your availability. Like any AI it can get things wrong, which is why you can review and take over any conversation.
How much does Taply cost?
From US$89 per month. See the plans and their limits. You only pay Taply.
Can I review or control what it replies?
Yes. Every conversation lands in an inbox where you can pause the agent and take over at any point, even while it is replying.
Which channels does it work on?
WhatsApp, Instagram, your Google Business listing and the chat on your website. You connect the ones your business uses and the agent replies on all of them with the same setup, from the same inbox.
Does it reply to reviews and comments too?
Yes, if you turn it on. With your Google Business listing connected, Taply syncs your reviews and leaves the reply drafted for you to approve. With Instagram or Facebook connected it does the same with the comments on your posts, and it can open a private message when somebody asks about price or wants to book. Both start off: you switch them on.
What does it do with my Google Calendar?
By default it only checks whether a slot is free or busy. If you grant write access and turn on scheduling, the agent creates, reschedules and cancels appointments, always after the customer confirms. Connecting it is optional and you can disconnect it whenever you want.
What happens to my business's data and my customers' data?
It is used to run your agent and it is protected with the measures described in our privacy policy. We do not sell it.
Does the agent always reply, or can a person step in?
You decide. The agent hands the conversation off when it should, and anyone on your team can take it over whenever they want. If it said something you did not like, you correct that same message from the inbox and the correction goes into its setup; you can undo it too.
How do I know what happened if I never open the dashboard?
Every morning you get an email with what your agent handled yesterday and the appointments you have today. One email even if you run several agents, and on days with no activity we do not write. Urgent alerts, when the agent needs you to step in, reach you on WhatsApp right away.
What language does it reply in?
The one you set, or the customer's if you leave it on automatic. Today: Spanish, English, Portuguese, French, Italian and German. The dashboard is in Spanish and English.
Can more than one person on my team work in it?
Yes. Each person signs in with their own access and their own role: Owner, Admin, Customer support or Read-only, and you can build custom roles too. Who changed what is on the record.
Ideas for your business
Read the guidesMessages and posts · 6 min read
AI for Customer Replies and Social Posts: A Small Business Guide
Learn how AI can answer customer messages and prepare social posts, what you should approve, and how to try it with your business.
Read the guideReturning customers · 6 min read
How to Start a Digital Loyalty Program for a Small Business
Design a loyalty program with clear visit rules, a useful reward and a simple way to measure repeat visits. Includes a worked example and checklist.
Read the guideInstagram conversations · 7 min read
From Instagram DMs to Repeat Customers: A Small Business Workflow
Connect social content, useful customer replies and a loyalty invitation with a practical weekly workflow, sample messages and a measurement worksheet.
Read the guideMore ways to connect with customers
Find out more ↗Club
Give customers a reason to return. You define the rewards and rules; visits are verified before progress is added.
Your business page
Bring your links and contact details together on a page you can share.
QR and NFC
Connect customers to your page or chat with a QR code or NFC link.
There’s so much ahead for your business.
Join Taply and give your business a helping hand: an AI agent to answer customers, prepare social posts and support your everyday work.